Tag housing problems

Housing disrepair protocol

Housing disrepair protocol. As a tenant, you have the right to live in a safe and habitable home. If you’re experiencing issues with your rental property, the Housing Disrepair Protocol may be able to help. In this blog post, we’ll explore what the Housing Disrepair Protocol is and how it can benefit you.

What is the Housing Disrepair Protocol?

The Housing Disrepair Protocol is a set of guidelines that outlines the responsibilities of landlords and tenants when it comes to repairing rental properties. The protocol was developed by the Ministry of Housing, Communities and Local Government in collaboration with legal experts, housing associations, and tenant advocacy groups.

The protocol covers a wide range of issues, including damp and mould, leaking roofs, faulty plumbing, and inadequate heating. It sets out a clear process for landlords and tenants to follow when addressing these issues, including the steps that should be taken to assess the problem, the timeframe for repairs, and the consequences of non-compliance.

How does the Housing Disrepair Protocol work?

Under the protocol, tenants are required to report any issues with their rental property to their landlord in writing. Landlords must acknowledge the issue within a specified timeframe and arrange for an inspection of the property to assess the extent of the damage.

If repairs are required, landlords must arrange for them to be carried out within a reasonable timeframe, taking into account the severity of the issue and any practical constraints. Landlords are also required to keep tenants informed of the progress of the repairs and any delays that may occur.

If a landlord fails to comply with the protocol, tenants may be able to take legal action to force them to carry out the necessary repairs. This may include seeking compensation for any damages or expenses incurred as a result of the disrepair.

Why is the Housing Disrepair Protocol important?

The Housing Disrepair Protocol is important because it helps to ensure that tenants have access to safe and habitable housing. By setting out clear guidelines for landlords and tenants to follow, it helps to prevent disputes and ensures that repairs are carried out in a timely and efficient manner.

The protocol also provides tenants with a clear process for addressing issues with their rental property, which can help to reduce stress and anxiety. This is particularly important for vulnerable tenants, such as those with disabilities or mental health issues, who may be more susceptible to the negative effects of poor housing conditions.

In conclusion, it’s a crucial tool for ensuring that tenants have access to safe and habitable housing. If you’re experiencing issues with your rental property, it’s important to familiarise yourself with the protocol and to take action to ensure that your rights are protected.

National social housing safety & compliance week!!

This is one week in 52 weeks where big wigs from the social housing and compliance sector talk about safety and compliance at an operational, strategic and cultural level. Are we the only ones that find this disgraceful! Thousands of tenants everyday are dealing with disrepair issues and neglect at the hands of their social landlords. Surely this warrants more than a week. These issues need to be addressed and the people in charge held accountable. People can talk until they are blue in the face but when will they take action to make sure you and your family live in a safe home free of issues and neglect.

While they talk and have a nice dinner, we are here to make sure you are not neglected longer than you have to be and to hold these social landlords to account. So remember if you do have issues and no one else is listening. We will and if it within our power we will help you!

A Surge of enquiries

Over the past week we have had a massive influx of enquiries from the south east. We have had both council and housing association tenants who have been ignored for months and in some cases years. They have complained and complained and been to the Environmental health and in some cases the housing ombudsman but with no luck or any resolution in sight. They contacted us as a hail Mary and we are able to help them. People see housing disrepair claims as a Horrible thing but in the majority of the cases we deal with we are a necessary evil and people are grateful for the help, advice and support we offer. So if you are struggling to get your home repaired. Contact us today who knows we may be able to help!

Why make a claim

As a social housing tenant you have a legal right to live in a home that is free of issues and is kept in a good standard by your landlord. If your landlord is neglecting you and you have on-going issues you may qualify to make a housing disrepair claim by which you can have your home repaired ( no more excuses) and compensation due to neglect and living in poor conditions. Contact us today to see if we can help

Have you had enough?

We deal with council/ housing association tenants day in day out who have had enough of being ignored by their landlord when it comes to repairs. Some of the tenants we have speak to have been ignored for months or even years all because their landlord would rather take rent rather then put there hand in their pocket to carry out work that needs to be done. Well enough is enough it’s time for tenants to hold their landlords accountable for their inaction!