Unlike most companies we do actually listen to your situation and offer the best advice. If we can’t help you with a claim we can point you in the direction of environmental health or even the housing ombudsman. No two situations are the same and our client services team have a wealth of experience dealing with all sorts of issues and scenarios. We are here 7 days a week.
We deal with council/ housing association tenants day in day out who have had enough of being ignored by their landlord when it comes to repairs. Some of the tenants we have speak to have been ignored for months or even years all because their landlord would rather take rent rather then put there hand in their pocket to carry out work that needs to be done. Well enough is enough it’s time for tenants to hold their landlords accountable for their inaction!